EXPIRED ON NOVEMBER 25, 2024 Your Badge will be expiring soon -- Click the "Global Partner Program" button in the Mitel LMS (https://mitel.myabsorb.com) to find the courses you need to re-certify, or contact credentials@mitel.com if you need help!

MiVoice Office 250 Contact Center

Denise Cotton

View All Credentials

Earners of this certification have in depth knowledge of Customer Service Manger for MiVoice Office 250 architecture. They demonstrate the ability to install, configure, maintain and troubleshoot a Customer Service Manager system. Successful students have completed a multiple-choice exam demonstrating these abilities. Certification completed: Customer Service Manager rel 6.1 Certification. See below options for attaining this certification.

Issued on

November 25, 2022

Expired on

November 25, 2024

Earning Criteria

Optional

course

Customer Service Manager (CSM) inc Business Dashboard rel 6.1 I+M Self-Study (grants Customer Service Manager 6.1 certification)

course

Customer Service Manager (CSM) inc Business Dashboard rel 6.1 I+M Update Self-Study (grants Customer Service Manager 6.1 certification if certified on previous version)