MiVoice 5000 Solution Contact Center

Earners of this certification have an in depth knowledge of both the MiVoice 5000 platform and MiContact Center Business. They demonstrate the ability to install, configure, maintain and troubleshoot the combined solutions. The earner must have successfully completed the MiVoice 5000 and MiContact Center Business certifications. Le titulaire de cette certification a une connaissance approfondie de la plateforme MiVoice 5000 et du MiContact Center Business. Il démontre sa capacité à installer, configurer, maintenir et dépanner la solution Centre de Contact. Le titulaire doit avoir réussi les certifications MiVoice 5000 et MiContact Center Business.